Refund policy

30-Day Customer Satisfaction Guarantee

At HerbalFitJourney, customer satisfaction is extremely important to us. We are committed to offering high-quality Herbalife Nutrition and personal care products and ensuring a positive shopping experience.

If you are not completely satisfied with your purchase, you may return the product within 30 days of receiving your order and choose either a full refund or a replacement product.

To initiate a return request, please contact us at info@herbalfitireland.com. Our team will provide you with the appropriate return form and detailed instructions to help you complete the process quickly and easily.

Product Exchanges

If you would prefer a different product, you may request an exchange within 30 days of delivery.

Our customer support team will guide you through every step of the exchange process to ensure a smooth experience.

Return shipping costs for approved exchanges will be handled in accordance with Herbalife's official return policy.

Damaged or Defective Products

If a product arrives damaged, defective, or not in satisfactory condition, please notify us within 30 days of delivery.

Once the issue has been verified, we will arrange a replacement at no additional cost to you, including any applicable return shipping expenses.

Lost or Undelivered Returns

For your protection, we strongly recommend using a tracked and insured shipping service when returning products.

Unfortunately, HerbalFitJourney cannot accept responsibility for return shipments that are lost, stolen, or damaged in transit where proof of delivery is unavailable.

Refund and Exchange Processing

After your returned item has been received and inspected at the Herbalife warehouse, refunds or exchanges are generally processed within 2 business days.

Please note that a short processing period may be required between the arrival of your return and the confirmation that it has been successfully received.

Contact Information

Francesca De Fazio
HerbalFitJourney

📧 Email: info@herbalfitireland.com
🌐 Website: www.herbalfitjourney.com

For any questions regarding returns, refunds, or exchanges, please feel free to contact us. We are happy to assist you.